MUSÉECreative

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Privacy Policy

Effective Date: August 5, 2026

1. Introduction

MUSÉE Creative ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, complete forms, submit project applications, book photography sessions, or engage our services.

2. Information We Collect

We may collect the following types of information:

  • Contact form information: name, email, phone number, and any details you provide.
  • Discovery questionnaire responses: business details, project goals, branding preferences, audience information, and other project details you voluntarily provide.
  • Booking requests: name, contact details, session type, date, location, and special requests.
  • Payment information: processed securely through our payment processor; we do not store full card numbers or bank details on our servers.
  • Analytics data: anonymous usage data such as pages visited, time on site, browser type, and approximate location.
  • Email communications: records of correspondence including project inquiries, proposals, contracts, and support.

3. How We Use Your Information

  • Respond to inquiries and communicate about projects
  • Prepare proposals, contracts, and project deliverables
  • Schedule and deliver photography sessions
  • Process payments and maintain financial records
  • Improve our website, marketing, and client experience
  • Comply with legal obligations and protect our business interests

4. Cookies & Tracking Technologies

MUSÉE Creative uses cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Measure performance
  • Enhance the browsing experience

Visitors may disable cookies through their browser settings, though some website features may not function properly as a result.

5. Payment Information

Payments are securely processed through Stripe, our current payment processor. MUSÉE Creative never stores full credit card numbers or banking information. All payment processing is handled by PCI-compliant third-party providers.

6. Analytics

We may use analytics tools such as Google Analytics (or similar services) to understand:

  • Website traffic
  • Visitor behavior
  • Popular pages
  • Overall website performance

This information is aggregated and is not used to personally identify visitors.

7. Email Communications

Email addresses may be used for:

  • Project communication
  • Invoices
  • Contracts
  • Appointment reminders
  • Service updates
  • Marketing emails (only when the recipient has opted in)

Recipients may unsubscribe from marketing emails at any time using the link included in every message.

8. Data Retention

Client information is retained only as long as reasonably necessary to:

  • Deliver services
  • Maintain project records
  • Meet legal and tax obligations
  • Resolve disputes
  • Protect business interests

After that period, information is securely deleted or archived when appropriate.

9. Photography Privacy

Photography sessions may capture individuals, homes, businesses, pets, and personal property. All photographs are handled according to the client's service agreement and licensing terms and are never shared beyond the agreed usage without permission unless portfolio rights have been granted in writing.

10. Client Content & Uploaded Files

Materials provided by clients — including:

  • Logos
  • Branding assets
  • Documents
  • Images
  • Floor plans
  • Website content
  • Discovery questionnaire responses
  • Other uploaded project files

— remain the property of the client unless otherwise agreed in writing. These files are used only for completion of the requested services and are protected using commercially reasonable security measures.

11. Third-Party Services

We use trusted third-party providers to operate our studio, including services such as:

  • Stripe (payments)
  • Google Analytics
  • Google Workspace
  • Cloud storage providers
  • Scheduling platforms
  • CRM and project management tools

These providers only process information necessary to perform their services and are expected to maintain appropriate security standards.

12. Children's Privacy

MUSÉE Creative does not knowingly collect personal information from children under the age of 13. Our website and services are intended for adults and business clients.

13. International Visitors

If you access our website from outside the United States, please be aware that your information may be processed and stored in the United States, where privacy laws may differ from those in your country.

14. Security

We use commercially reasonable safeguards to protect your information, including:

  • SSL encryption
  • Secure cloud storage
  • Password-protected systems
  • Access controls
  • Industry-standard security practices

While we take reasonable precautions to protect your information, no method of internet transmission or electronic storage is 100% secure. Please contact us immediately if you suspect any unauthorized access to your data.

15. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at contact@museecreative.com. We respond to reasonable requests in accordance with applicable law.

16. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

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